Terms & Conditions of Use of the Website
and of Purchases Through the Online Store
The website “www.sohottcg.com” is an online store (e-shop) which belongs to the company with the name Spanos Ioannis and the distinctive title SoHotTCG , with headquarters at Serifou 30, Cholargos 15562, with VAT number EL153555606 and with Commercial Registry number 171583303000, tel. 6977000690, email : shop@sohottcg.com (hereinafter referred to as “the Store” or “the Company”)
By accessing and/or using this website, you unconditionally agree to be bound by these terms and conditions of use and any amendments thereto. If you do not agree or do not understand these terms and conditions of use, you must immediately cease using this website and refrain from making any transaction with our online store.
1. Copyright
This website, and all contents, information, design and presentation of this website, including but not limited to the domain name, logos, trademarks (registered or not), distinctive features, graphics, texts, photographs, drawings, images, videos, intellectual works, databases, and any other elements and files that are included in the website, constitute the intellectual and industrial property of the company (excluding contents/products that may belong to third parties) and are protected in accordance with the relevant provisions of applicable legislation.
The copying in any way, the reproduction, in whole or in part, directly or indirectly, temporary or permanent, by any means and form, the transmission or retransmission, the publication and republication, the distribution, the translation, the processing, the modification, or in any way the presentation, and in general the exploitation of part or all of this website and/or part or all of its contents, are expressly prohibited if done without the prior written permission of the rightsholder. Furthermore, the copying, falsification and in general the use of any works, or trademarks, logos, trade names and distinctive features and other protected elements contained in the website is expressly prohibited.
2. Personal Data
When you visit and use this website / online store and/or when you communicate with our Store via email or through the contact form or otherwise, we collect and process your personal data which is relevant, adequate, necessary and no more than is required solely for legitimate purposes. Please read carefully the data protection policy of our website at our following Privacy Policy link.
3. Placing an order through the online store (eshop)
Orders must be received in writing via the internet by completing and submitting the relevant order form available on this website. Your order is considered received by the Store from the moment that an email is sent to you confirming receipt of your order. The Store will send you an email confirming receipt of your order within one business day of sending us the relevant order form.
During the processing of each order you place, we will also check the availability of stock of the products you ordered. The Store does not provide any guarantee regarding the availability of the products, but is committed to informing you in a timely manner in the event of their unavailability. Once we determine the availability of the product you ordered, we will send you a message confirming the acceptance and execution by us of your order, as well as its content, the total price, including shipping costs.
The prices of the products listed in the online store include the applicable VAT. These prices do not include any shipping costs for your order.
4. Payment Methods
This online store allows you to pay for your order in one of the following ways:
– Payment in our online store, through the payment system of Viva Wallet
The Store bears no responsibility in relation to the operation of the above payment systems and any use of your personal data by them. In order to use these systems, you must read and accept their terms. For any damage that may be caused to you by the use of these systems, the sole responsibility lies with the persons who own and manage these payment systems.
5. Order Delivery Methods and Times
Delivery methods
The products can be received in one of the following ways, which you select when completing your order:
– Shipping by courier of the company “ACS Courier” to the address you have indicated to us within Greece or the nearest to this address ACS locker, with the following shipping charges:
- For orders worth up to 80 Euros the shipping cost is 3,5 Euros within Greece.
- For orders worth more than 80 Euros there is no shipping charge within Greece.
– Shipping via ACS Smartpoint at a predetermined pickup point (ACS Smartpoint Locker) that you choose (or the nearest available to this address ACS locker), in Greece, under the terms of operation of ACS Smartpoint, and with the following shipping charges that must be prepaid to our Store:
- For orders worth up to 80 Euros the shipping cost is 3,5 Euros within Greece.
- For orders worth more than 80 Euros there is no shipping charge within Greece.
Delivery times – Product availability
The estimated usual delivery time via ACS Courier within Greece is within 3-4 working days from the date of confirmation of your order.
The Store is not responsible for delays in the execution and delivery of the order where there is liability of the carrier.
6. Right of Withdrawal under the Consumer Protection Law (Law 2251/1994 as in force) - Product Returns
If you are a consumer, you have the right to withdraw from the distance contract without giving any reason within 14 calendar days from the day following the day of receipt of the product, by returning the product you purchased, provided that it has not been opened from its packaging, has not been used and is in excellent condition. In this case, you are responsible for the cost of shipping/returning the product to the Store. The product to be returned must be accompanied by the original proof of purchase or invoice. To exercise the right of withdrawal from the contract, you can complete the sample Withdrawal Form attached to these Terms or another explicit and clear declaration of withdrawal (i.e. the use of the attached sample is not mandatory) and send it to us either by e-mail to shop@sohottcg.comor by mail to our postal address (street Serifou no. 30, city Cholargos, postcode 15562). The Store, if it is determined that the conditions for withdrawal are met and if it checks and determines that the returned product is intact and unused, will refund you the purchase price no later than 14 calendar days from the date on which it was informed that you exercised the right of withdrawal. We will carry out the above refund using the same means of payment that you used for the initial transaction, unless you have expressly agreed otherwise, in any case, you will not be charged any costs for such refund. We are entitled to delay the refund until we receive the products back or until you provide us with clear evidence that you have sent the products back, whichever occurs first. Delivery costs will not be refunded if you had chosen a delivery method other than the cheapest standard delivery method we offer. In the event of a valid exercise of the right of withdrawal, the consumer is liable and must compensate the Store for any reduction in the value of the product only in the event that this is due to handling of the product in a manner that goes beyond what is necessary to establish the nature, characteristics and operation of the product (article 3i par. 2 of Law 2251/1994 as in force).
The right of withdrawal under the provisions of Law 2251/1994 does not apply:
– In the event that the products have been used.
7. Claims for defective products
In case you find a defect in the product, you must notify us as soon as possible. For the treatment of defects or lack of agreed properties in the items sold, the provisions of the Greek Civil Code (articles 534 et seq. of the Greek Civil Code) will apply. In particular, in case of liability of the Store for a real defect or lack of agreed property, the consumer has the right to correction or replacement, unless such action is impossible or requires disproportionate costs, the right to reduce the price as well as the right to withdraw from the contract, unless it is an insignificant real defect. In case of consumers, any other provision on consumer protection applies as it is in force.
8. User responsibilities
You are obliged to use this website / online store in accordance with these Terms of Use, the law, good morals, and not to harm the Company or third parties.
You are also required not to take any action that may cause technical damage to the website. When visiting or using the website, it is expressly prohibited to introduce viruses or any harmful files, programs or electronic code and in general to attempt by technological means to interrupt, destroy or limit the operation of the website, its content, servers, software or telecommunications infrastructure. It is also prohibited to process the content of the website, including in particular decompilation, reverse engineering, software engineering etc. or to incorporate any part of the website into any other website or other medium.
In the event of unfair, non-contractual or illegal use of any part of the website and/or its contents, you will be responsible for the recovery of any positive and consequential damage that may be caused to the Store or to any third party.
9. Limitation of liability of the Company
The website and its content are provided as is. The Company bears no responsibility for any damage that may be caused to the visitor/user by accessing and using the content and the information and services offered on the website.
The Company makes every effort to provide and ensure high-quality information and services through this website and with the aim of ensuring that the content and information that appear on the website/online store are as accurate and truthful as possible, however it is not responsible for the accuracy, completeness, timeliness or correctness of the information provided on this website. It is also not responsible for any changes to the selling price or for any changes in the availability of the products offered, by their manufacturers/publishers, as well as for any depictive or numerical errors in the prices or other details of the products.
The Company makes every effort and takes the necessary protection measures for the good and uninterrupted operation of the website, but in no case does it guarantee that the website and/or the servers through which it is connected to the visitors’/users’ computers will operate uninterruptedly and without problems, nor that they will be provided without any kind of error or viruses or similar harmful elements. The Company is not responsible for any direct or indirect, positive or consequential damage you may suffer from visiting or using this website, from a cause related to the operation or non-operation of the website, from any inability to provide its content for any reason or from any illegal interventions by third parties on the website (spreading viruses, etc.).
The website may include referral links (“links”, “hyperlinks”, advertising “banners”, etc.) to other websites, which are controlled by third parties. The Company bears no responsibility regarding the content, privacy policy, quality, security, availability, legality and accuracy of the information or services of these websites. For any damage caused to the visitor/user from the use and access to the aforementioned websites, the persons who own and manage these websites bear sole responsibility.
The Store is not liable for any positive or consequential damage caused to the user due to any failure to fulfill its contractual obligations, which is due to events of force majeure or outside its control (such as, but not limited to, network failures, weather conditions, strikes, etc.).
The Store does not provide a guarantee of proper functioning for the products sold, which are not manufactured or produced by it and which it simply resells. Any claims of the buyer (e.g. for product repair, etc.) should be brought against its manufacturer.
10. Content provided by users on the website or on social media
Any services promoted by the Company on this website as well as on its social media accounts, and all information communicated and submitted through them will also be subject to these Terms of Use. In any case, you must comply with applicable law and in particular you must not harm the honor, dignity, personality or credibility of any natural or legal person. You must also carefully read and be informed about the terms of use that have been set and apply to each of the social media you use and comply with them. The Company may remove, at any time and at its absolute discretion and without notice, any form of communication/content originating from any user (such as in particular comments, reviews, questions, observations, etc.) on the website and/or on the Company’s social media accounts, in the event that such content is contrary to these Terms or harms anyone in any way. The Company is not in any way responsible for any content posted by a user on the website and/or on its social media accounts. In particular, it is not responsible for any inaccuracy of such content or for any financial loss or damage to the reputation of a third party that may be caused by critical, defamatory or abusive content originating from any third-party user.
11. Minors
The use of this website as well as any submission of personal information by a minor is possible only with the consent of their parents or guardians. The Store bears no responsibility in the event of failure of the parents or guardians to control the access of a minor to the website.
12. Cookies
The Store, for the convenience of users and the smooth operation of the website and the services it provides through its online store, may use cookies. Cookies are small text files that are stored in the active memory of the computer or mobile device of each visitor/user of the website and do not receive knowledge of any document or file from their computer. Cookies are used for the smooth and proper operation of the website, for the execution of electronic transactions and the provision of specific services such as adding and removing products from the shopping cart, completing orders, temporarily storing items in the cart as well as for other purposes such as website statistics or advertising promotion. You can configure the web browser you use in such a way as to either warn you about the use of cookies or to prevent the acceptance of the use of cookies or to delete cookies from your computer. For more information, please see the Cookies Policy of our website.
13. Right to modify the Terms and the Website
The Store reserves the right to modify these terms of use at any time, for any reason and without notice, by simply posting the new Terms on the website. Therefore, you should visit this page from time to time in order to be informed of any modifications to the terms of use.
It also reserves the right to revise, abolish, discontinue, suspend or modify at any time and without notice, in whole or in part, the functions, services and information offered through the website, as well as the very existence of the website, for any reason.
14. Applicable Law
These terms of use, the use of the online store and the transactions through it are governed by Greek Law.
Any invalidity or unenforceability of any of these Terms of Use shall not result in the invalidity or non-enforcement of the remaining Terms. The remaining Terms shall remain in full force and effect.
15. Out-of-court resolution of consumer disputes
If you are a consumer, for the out-of-court resolution of consumer disputes you can contact the competent bodies for out-of-court settlement of consumer disputes, such as the Consumer Ombudsman (www.synigoroskatanaloti.gr, 144 Alexandras Ave., P.C. 11471, Athens, tel. 2106460612, 2106460734, email: grammateia@synigoroskatanaloti.gr). You can also contact the European Consumer Centre of Greece, at 2106460284, 2106460784 or by email at info@eccgreece.gr .
16. Communication
If you have any questions or need any assistance regarding our Store or our website or its terms of use or regarding our products, you can contact our Store directly at: tel. 6977000690 (working days and hours), or via e-mail at: shop@sohottcg.com
The Terms of Use were last revised on 31/3/2026
Sample withdrawal form for off-premises and distance contracts
(IN ACCORDANCE WITH SECTION B OF THE ANNEX TO LAW 2251/94)
Please complete and return this form only if you wish to withdraw from the contract.
To:
Company Name: SPANOS IOANNIS
Address: SERIFOU 30, CHOLARGOS, 15562
Tel. 6977000690
Email: shop@sohottcg.com
– I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*) /the provision of the following service (*): …………………………………………
– Ordered on –/–/—-(*) / received on –/–/—-(*)
Name of consumer(s): ………………
Consumer(s) address: …………………….
Telephone (optional): …………………………
Email (optional): ………………………………
Signature of consumer(s): (only if this form is communicated on paper): …………………………………
Date: –/–/—–
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(*) Delete where unnecessary.